Turn off the water source if possible and ensure everyone's safety. Then, call Texas Water and Mold right away — we’ll assess the damage and start the drying process immediately. The sooner you act, the more you can minimize secondary damages like mold growth, structural weakening, and further property loss.

Common signs include musty odors, unexplained allergies, or visible water stains. We use advanced tools like moisture meters and thermal imaging to detect mold hidden behind walls, under flooring, and in ceilings. However, the best way to know for sure is to schedule an inspection — having one of our certified technicians physically assess your property is the most reliable way to identify hidden mold problems.

Coverage varies by policy, so it’s important to review your specific plan. We can help you determine if filing a claim makes sense based on the cause and extent of the damage. Sudden incidents (like burst pipes) are often covered, while long-term issues from neglect usually aren’t. Texas Water and Mold works directly with your insurance company to assist with the claims process and make things easier for you.

We offer 24/7 emergency services, and our goal is to be on-site within the first hour of receiving your call. Rapid response is critical to limit water damage and prevent potential mold growth from setting in.

Absolutely. Our team is IICRC-certified, fully trained, and insured to ensure top-quality, safe, and professional restoration and remediation services.